Key features and functions
Campaigns
Create, schedule, and send WhatsApp and SMS messaging campaigns.
Templates
Use approved WhatsApp templates already set up in your account.
Contacts
Upload recipient details in bulk via the web front-end or SFTP.
Engagement
Receive and view customer responses.
Automations
Create and manage auto-responses.
Preferences
Manage customer opt-outs.
Simplify your marketing
Create, manage, and send marketing campaigns and newsletters, at scale, from a simple web interface. Personalize the content of each message, add rich media such as videos, images and locations, and schedule your campaigns, ensuring your messages reach the right audience at the right time.
Expand your reach
Leverage WhatsApp, the world's most popular messaging platform, and the global reach of SMS to amplify your brand's voice. With just a few clicks, broadcast promotional messages, exclusive content, discount codes, event invitations, or customer satisfaction surveys directly to your customers' preferred communication channels.
Optimize your results
Stay ahead of the competition with quick campaign creation and robust analytics. In a competitive market, speed and efficiency are key. Broadcast Messenger provides insightful evaluation of results for continuous iteration, enabling agile marketing and optimized results.
FAQs
The Broadcast Messenger tool suports both WhatsApp and SMS.
There is no charge for activating or using the Broadcast Messenger application. You only pay for the messages you send via the tool.
Yes. You can view details about a specific campaign in the Broadcast Messenger tool itself. You can also find several comprehensive reports on your WhatsApp and SMS messaging channels and templates in the Clickatell Portal.
Chat-Powered Customer Connections
