Help Center

01. What is Broadcast Messenger?

Broadcast Messenger is a web-based tool that lets you create, send, and manage custom WhatsApp and SMS campaigns with no coding or developer support required.

This tool is ideal for sending out announcements, reminders, alerts, event information, quick polls, and notifications with just the click of a button. It does not require any integration or implementation and is provisioned via the Clickatell Portal.

Broadcast Messenger is available on all platform packages and self-serve SMS clients.

With this tool, you can:

  • Create, schedule, and send WhatsApp and SMS messaging campaigns.

  • Make use of the approved WhatsApp templates in your account.

  • Upload recipient details in bulk via the web front-end or Secure File Transfer Protocol (SFTP).

  • Receive and view customer responses.

  • Create and manage auto-responses.

  • Manage customer opt-outs.

  • View summary data of how campaigns are performing.

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