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How do I improve the customer experience on Chat 2 Pay?
Improving the customer experience during the payment process is crucial for improving conversion rates, retaining customers, and encouraging repeat business.
The main strategy involves a user-friendly checkout process that enables customers to pay quickly and efficiently. Chat 2 Pay helps you achieve this by providing a simplified checkout page and an innovative one-tap or quick-reply checkout to speed up the process. With the checkout page, your customers can quickly provide the required information, while storing their payment information to enable tokenized payments for subsequent payments.
For more information on tokenized payment click here.
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