While PCI compliance is not mandated by law in the same way as certain regulations, it is often required by the payment card industry and contractual agreements. Regulatory bodies may indirectly influence the need for PCI compliance, as non-compliance could result in hefty fines or legal consequences. Moreover, industry standards demand that businesses maintain a secure environment for payment data, making PCI compliance a practical necessity to protect both customers and the organization's reputation. 

Also see:

• Chat Payments for Call Centers: Ensuring PCI DSS 4 Compliance.

• What does PCI compliance mean?

• How can I become PCI compliant?