To access reporting from within your portal, select the Analytics & Reports tab from the main navigation panel.

The following reports are available. In each case, select the SMS channel from the drop-down to filter the results to be specific to the SMS channel only. You can download these reports in PDF format.

Channels:

• Full Analytics - Get a full view of all your channels' data over different periods.

• Channels Report - Create, view, and download (PDF) custom reports based on your channel activity. This can be done for sent and received messages respectively.

• SMS Stop List - View and download (PDF) a list of the customers who opted out from your account's SMS channel for a specified date range.

For more details, refer to the Clickatell Portal User Guide.