To access reporting from within your portal, select the Analytics & Reports tab from the main navigation panel.

The following reports are available. In each case, select the WhatsApp channel from the drop-down to filter the results to be specific to the WhatsApp channel only. You can download these reports in PDF format.

Channels:

• Full Analytics - Get a full view of all your WhatsApp and message template data over different periods.

• Channels Report - Create, view, and download (PDF) custom reports based on your channel activity. This can be done for sent and received messages respectively. You can also filter on specific WhatsApp message templates to view their performance.

  For more details, refer to the Clickatell Portal User Guide.