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How do I apply for a Toll-Free Number?
Your account manager can provide you with an application form. This form contains sections for the brand (i.e., the organization requesting the Toll-Free Number (TFN)) and the campaign for which the TFN will be used to send text messages. It is important to provide evidence of the opt-in processes that end customers complete before text messages are sent to them. Additionally, a Letter of Authorization may be required if an existing TFN is moved to Clickatell.
Toll-Free Numbers (TFNs) are required to undergo a verification process. TFN approval takes 25-30 business days.
The once-off setup fee is currently 50 USD, with a monthly fee of 1 USD.
NOTE: Clickatell provides the ability to send and receive SMS/text messages via a Toll-Free Number (TFN) - we do not supply any voice capabilities.
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