If you are on one of our paid packages you'll get access to WhatsApp as a channel on your Clickatell account. We do not offer WhatsApp on a prepaid/self-serve basis.

You can start talking to your customers via WhatsApp once you have a verified WhatsApp Business Account.

To apply for a new WhatsApp Business account, follow the steps below:

1. Log in to your Clickatell account and under WhatsApp, select +New WhatsApp Account & Profile.

2. Complete the sign-up journey in Facebook Business Manager.

   1. Follow the prompts and complete the setup wizard.

   2. Once completed, you will be redirected to the Clickatell Portal and guided to your next steps.

3. Add a WhatsApp Subscription.

4. Link your API.

5. View & test your integration.

The embedded signup flow only works in web browsers and does not work on mobile devices or mobile browsers.

Note: As a registered BSP (Business Solution Provider), Clickatell assists you with the application, but we do not have control over the approval of your application.

For more information, also see:

• What are the eligibility requirements for a WhatsApp Business account?

• What are the prerequisites for a WhatsApp Business account?

• Which phone number and display name should a business sign up with?

• Why was my WhatsApp Business Account application rejected?

• What does WhatsApp Business Verification entail?