If you are a Clickatell client, you can use One API to send your approved templates, specifying the template name and relevant parameters in your API calls when sending messages to customers.  

To make it even easier, you can also use one of Clickatell’s powerful applications included in your subscription package:  

• Chat Flow  

  • Fire off WhatsApp message templates as part of your automated workflows to kick-start a conversation and encourage re-engagement. 

• Chat Desk  

  • As a support agent, you can send WhatsApp message templates to customers directly from your web-based application to open conversations and speed up your replies. 

• Campaign Manager  

  • Up your marketing game by creating WhatsApp campaigns to send enticing message templates such as vouchers, special offers, product news, and delivery updates in bulk to a list of recipients. 

For more information, see the user guide here.